Search, access details, and release on-hold room blocks.

Keyword/Room Block Search

Use the Keyword/Room Block Search input to search for on-hold rooms, search by: 

  • Event name
  • Email address
  • Property Name
  • Room block code
  • Group name
  • Group contact person

Change the date in the Release Date From input from the current date to a date in the past to view expired on-hold room blocks.

On-Hold Block (Search Results)

The on-hold block search results table will provide you with the following information:

  • Date Put On-Hold - The date the on-hold block was created
  • Block Expires - The date that the on-hold block will expire
  • Event Name - The name of the event that has had the on-hold block placed on
  • Property Name - The property name that has had the on-hold block placed on
  • Group Name - The group name that was created with the on-hold block
  • Event Start Date - The date that the event will start on
  • # (Number of) Rooms - The total number of rooms that were put on-hold for the on-hold block 
  • # (Number of) Rooms Reserved - The number of on-hold guest reservations that have been made

Rooms On-Hold Details

To view more details about an on-hold block, click on the Rooms On-Hold Details link under the event name.

Release (On-Hold Block)

To release an on-hold block back to the hold block, click on the Release link under the event name.